General
The Local app
- How do I log into the app?
- Subscription management in the app.
- How do I update my payment information in the app?
- My subscription is active why can't I read on the website?
- How can I manage my Apple subscription?
- How can I manage my Android subscription?
Tech Support
- Staying logged in
- How to whitelist The Local with antivirus software and manage privacy settings
- Allow cookies from The Local
- How to clear cookies in the Chrome, Safari and Edge browsers
- I saved my password in a keychain but can't find it now
- Troubleshooting access with Apple ID
Membership+
- How does the billing work when I upgrade to Membership+?
- What is The Local Membership+?
- How can I purchase a subscription to The Local Membership+?
- What are the benefits for podcast listeners of joining The Local Membership+?
- I am already a member of The Local. Will I lose access to newsletters and other editions of The Local?
- Can I switch from a monthly Membership+ plan to an annual plan?
Membership access
- Types of membership available for The Local
- How do I connect a social account to log in with?
- I want to update/edit the data that I share with The Local
- Updating/creating a password when already logged in
- How to check when my subscription is expiring?
- I have tried everything, but login doesn't work